Symantec Endpoint Protection Latest Version 12.1.6 Installation Issues on Windows Server 2008 R2

Symantec Endpoint Protection (SEP) is a widely used antivirus software designed to protect computers from malware and other online threats. However, installing the latest version of SEP, specifically version 12.1.6, can be challenging for some users. In this article, we will discuss common issues that arise during installation on Windows Server 2008 R2 and provide potential solutions.

One of the most common issues reported by users is the error message 'This seems to only occur on 2008R2 servers - The update may not be applicable for the selected computer Result Code 0x80240003 - Unable to find the Update by ID to perform the requested operation.' This error can be frustrating, but there are a few workarounds. First, ensure that the SEP client is in EXE format and configured to install silently without reboot. Additionally, try copying the EXE file to the server and running it manually to see if it installs correctly.

Another common issue reported by users is the fatal error during installation with HRESULT: 0x80070643. This error can occur due to a return code issue, which may be specific to version 12.1.6 of SEP. To resolve this issue, try installing previous versions of SEP (e.g., 12.1.5 or 12.1.4) and see if they install successfully.

It's worth noting that Endpoint Protection 12.1.x is End of Life and no longer supported by Symantec. This means that users are advised to upgrade to the latest supported version of SEP for continued protection against malware and other online threats. However, if you still need to use an older version of SEP, there may be alternative methods available.

For example, users can try downloading JDB or Intelligent Updater packages from the Virus Definitions & Security Updates page. Alternatively, they can attempt to update definitions using LiveUpdate, LiveUpdate Administrator, Group Update Provider, Intelligent Updater, or other methods.

In conclusion, installing Symantec Endpoint Protection version 12.1.6 on Windows Server 2008 R2 may be challenging due to various error messages and installation issues. However, by understanding the common causes of these errors and attempting alternative solutions, users can successfully install this software and continue receiving definitions for their SEP clients.

Dates when the last SEP 12.1.x definitions were available for download are as follows: 'list dates'. It is essential to note that these dates apply only to SEP 12.1.x and not to newer versions of the software. Users are encouraged to upgrade to the latest supported version of SEP for continued protection against malware and other online threats.

Symantec endpoint protection latest version 12.1.6